Return/Exchange Policy
If you are not satisfied with the products for any reason return them for a refund*, less shipping charges.
Your refund will be credited back to the source of payment.
*All returned garments must be returned in unwashed/unworn first quality condition to be eligible for return/exchange. Any returns made that are considered unsellable will not receive any credit. Customer is responsible for return shipping from our or our manufacturers facility should they want the garments back.
Terms & Conditions
Our customers have 30 days to return their product upon delivery.
*Shipping charges are not refundable for all purchases.
We do not refund the cost of shipping, only the purchase price of the item.
Return shipping is at your expense, unless there are defects in workmanship or incorrect items sent.
*The customer is responsible for all freight charges associated with the return, exchange, and reorder.
There is up to a 20% re-stocking fee assessed on returned items. Our 20% restocking fee is waived on all exchanges (unless otherwise noted).
**Uncommon Threads - Returned Items must be kept in their original packaging. 50% Restocking Fee applies (cannot be waived on Exchange)
**Costume Departments (including but not limited to TV shows, Movies, Theater Productions, Opera, etc.) - 50% Restocking Fee applies for any and all returns. We are not a rental.
Decorated Clothing Notice: Embroidered, Screen Printed, Altered, or Custom Striped items are not returnable, exchangeable, or refundable. Returned items must not be washed or worn unless defective.
Altered Clothing Notice: Hemmed or altered garments are not returnable, exchangeable, or refundable unless there is a manufacturer defect.
Please be aware:
We do not take returns/exchanges for the following manufacturers (except for manufacturer's defect):
Bayside, Extra Wide Sock Co., Fruit of the Loom, Gildan, Hanes, Jerzees, and Snap 'N' Wear
How to begin the return/exchange process:
Click on the button below to begin your return/exchange process. Once completed, we will contact you via e-mail with instructions to return your garments within 24-72 hours (Monday thru Friday). If you have any questions about your return/exchange, call us toll free at 888-725-7327 or via e-mail at [email protected]. Thank you for shopping with All Seasons Uniforms!
Defects in Workmanship
Defect in workmanship must be presented to us by phone (888-725-7327), fax, or E-Mail Customer Service within 30 business days from receipt of your order. (Be sure to include the order number, item, and your name.)
Shortages or Incorrect Orders
All claims for shortages or incorrect orders must be presented to us by phone (888-725-7327), fax, or E-Mail Customer Service, within 5 business days from receipt of your order. (Be sure to include the order number, item, and your name.)
Order Cancellations
Orders shipped, but refused by the customer will still be charged shipping charges. Embroidery orders which have already been embroidered but not shipped cannot be canceled, changed, or returned. Shipping charges will apply if the order has shipped or is in our distribution system. Orders that have been shipped, but not wanted by the customers should follow our return policy shown above.