How We Work / FAQ

Pricing

What is a uniform distributor?

Most manufacturers do not sell to the public. They use distributors, like ourselves, to sell their product to you, the customer. We offer below retail pricing that competes directly with manufacturers that do sell to the public. We provide work uniforms to small businesses and corporations, as well as work clothes for the individual.

Can I get a discount on my order?

We do provide volume discounting depending upon the product and how much product is being purchased. Pricing will be discounted per order and is subject to change on new and future orders. To request a quote, please call (888) 725-7327 or email [email protected] with your order information. Typically we begin volume discounting aroud 40 pieces, but it varies based on the product you are requesting.

Do you have any deals or promotions?

We may run deals and promotions throughout the year. If you wish to be notified of when a promotion is occurring, sign up for our newsletter located at the bottom of every page on our website.

 

Shipping

How long will it take to get my order?

We do not stock the product in our warehouse in Woodstock, IL. We receive and ship inventory from the manufacturer’s warehouses located all over the United States. Lead times can vary depending upon which product you purchase. As a rule of thumb, we always allow 7-12 business days. It can be much quicker or can even extend past the 12 business days. Feel free to email us at [email protected] or give us a call on our toll free number (888) 725-7327 for more information on how soon you can receive your order.

How can I check the status of my order?

Before placing your order, you can register an online account on www.AllSeasonsUniforms.com. When you have an account registered and are logged in, you can select “Account” in the upper right hand corner of your web browser. There, it will show your order history with us. Select the order you wish to check the status on. If your order indicates that it is still processing after 7-12 business days, contact us immediately.

If you have checked out as a guest on our website, feel free to contact us via phone or email to check on the status of your order: Phone - (888) 725-7327 Email - [email protected]

Why is my order taking longer than normal?

If your order is taking longer than 7-12 business days, contact us via phone (888) 725-7327 or email ([email protected]) immediately. There are a few variables that might affect the delivery of your product:

  • The product you have ordered may be on backorder. We at All Seasons will always try and contact you immediately if there are any issues. However, some of the manufacturers we represent do not have a system in place to let us know right away.
  • The product is made to order. Our USA made manufacturers will sometimes have to make product to order which can add a few days to the shipping timeline.
  • Some manufacturers can experience delays in processing and shipping.
  • The manufacturer may be experiencing delays in customization and hemming of product.

I need my order fast. Can you expedite the shipping?

We can provide expedited shipping. Please call (888) 725-7327 or email [email protected] with an order immediately. Certain manufacturers have cut off times where they can no longer expedite an order that same day.

What is a drop shipment?

A drop shipment is when we ship your order directly from the manufacturer’s warehouse to your location. If you order product from multiple manufacturers, you may receive multiple drop shipments.

Will you ship to my Military APO/FPO address?

We can ship to APO/FPO addresses! Contact us with an order via phone (888) 725-7327 or via email [email protected]. Include your ship-to-address so that we may calculate the cost of freight.

Do you ship outside of the United States?

We do! However, we have a couple requirements that must be met:

  • Total order value must be equal to order greater than $350.00 USD.
  • We do require wire transfer as a method of payment (incurs $20.00 USD processing fee).
Contact us with an order via phone +001 (847) 952-9860 or via email [email protected]. Include your ship-to-address so that we may calculate the cost of freight.

 

Backorders

What is a back order?

A backorder is a product you have ordered that is unfortunately not available. The manufacturer will provide us with a date of when they will replenish inventory. If you wish to wait for a backorder, your order will not get lost or forgotten and will be filled as soon as it becomes available. If some of your product is available, but some is backordered, All Seasons will provide two free shipments upon request: one shipment for what is available as of today and one shipment for the backordered items.

Why didn’t the web site tell me the item was backordered before I purchased it?

We at All Seasons will always try our best to keep up to date with all of our manufacturer’s products and inventory. However, as a distributor of over 40 manufacturers, updating the sheer quantity of product offered can be an ongoing daily task. We appreciate your patience if we take a little longer to notify you of backorders.

 

Returns/Exchanges

How do I return/exchange clothing?

Before ordering product, be sure to read our return/exchange policy.
If you would like to process a return/exchange, please fill out our online return form.
We will contact you via email with instructions to return your garments within 24 hours (Monday thru Friday). If you have any questions about your return/exchange, call us toll free at (888) 725-7327 or via email at [email protected].

 

Payment

What form of payment do you accept online?

We accept all major credit card companies: VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER. We also offer the ability to check out using your PayPal account.

Can I send you a check or money order?

You can send a check or money order as a form of payment. You will have to place an order via phone (888) 725-7327 or via email [email protected]. We will take your order and turn it into a formal quotation. You will then be able to send your check with the amount listed on the quote and reference the quote number so we know which order to assign the payment. Once received, we will turn the quotation into an active order and send you confirmation.

Why do I see two Credit or Debit Card transactions when I check my bank account online?

If when placing your order you are unsuccessful in processing your credit card information, your statement may show that there is a charge pending for that amount. However, since the charge was unsuccessful, it will not be authorized by All Seasons Uniforms. This pending charge will fall off of your statement in a matter of days (depending on your bank or card issuer). Feel free to call (888) 725-7327 or email sales@allseasonsuniforms if you believe there is an error that warrants further investigation.

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